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Privacy Policy for UK Firestop Solutions


Effective Date: [10.01.25]
UK Firestop Solutions (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.


1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Business Information: Company name and job title, where relevant.
  • Communication Data: Any correspondence you send to us via email or through the contact form on our website.
  • Technical Data: IP address, browser type, and operating system, collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide the services you request.
  • To improve our website, services, and customer support.
  • To comply with legal and regulatory obligations.
  • To send you updates about our services, subject to your consent where required.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party providers who assist in operating our website and delivering services.
  • Legal Authorities: Where required by law or to protect our legal rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.


5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal requirements.
  • Objection: Object to our processing of your data where we rely on legitimate interests as the basis.
  • Withdrawal of Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@ukfiresolutions.co.uk.


6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse website traffic and improve functionality. You can manage or disable cookies through your browser settings.


7. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as soon as it is published.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@ukfiresolutions.co.uk
Address: 1 North Street, Wigston, Leicester, England, LE18 1PS